Q: How could I get samples? A: Simply provide us with your sample requirements, such as model and quantity. Once you make the payment, we will dispatch the samples to you within two days.
Q: How much will the courier freight be for the samples?
A: Courier freight depends on the quantity, weight, carton size, and your location.
Q: How can I get your price list?
A: Please send us your inquiry with specific requirements. Then we will send you the corresponding price list.
Q: How long is the lead time for a usual order?
A: If the products you ordered are in stock, we can ship them to you within two days of your payment. For OEM orders, the
lead time will depend on the specific requirements.
Q: Can we have our logo or company name printed on your products or package?
A: Yes. We can print your logo and company name through laser carving or silk screen printing based on your artwork design.However, there is a minimum order quantity (MOQ) requirement for OEM.
Q: What’s your usual payment term for orders?
A: We accept terms of T/T in advance, with a deposit required before shipment and the balance settled before shipping.
Q: Is there another payment method available?
A: Yes, we accept PayPal payment for transactions below USD 1000.00.
Q: How can we become yourdistributor?
A: We welcome partners worldwide. Specific requirements may vary for different markets in each country; feel free to
contact us for details.
Q: Are you a manufacturer or a trading company for this product?
A: We are the factory responsible for both the research and development and production of this product. Tokdance, the brand, was established in 2018, but our factory has over 11 years of experience. Currently, we have 10 R&D engineers and 83 factory workers.
Q: Have you ever exported your products, and if so, to which countries?
A: We have nearly 11 years of production experience and 5 years of export experience, reaching customers all over the world, especially in European and North American markets.
