SPECIFICATIONS

Q1: Are you a distributor or a manufacturer?

A1: We are a WiFi security camera factory with 15 years of production experience. Our main products include WiFi cameras, indoor pan-tilt cameras, outdoor PTZ cameras, solar-powered low-power cameras, IP network cameras, dashcams, and children's cameras.

Q2: What is your minimum order quantity? Do you accept ODM and OEM?

A2: We accept orders as low as one piece with no strict restrictions. Yes, we enthusiastically accept ODM and OEM. We are delighted to provide customization services including packaging, branding, logo, new molds, etc.

Q3: What are your delivery timelines?

A3: Samples ship within 24 hours.

1–100 units ship within 3 days.

101–1000 units ship within 5 days.

1001–5000 units ship within 8 days.

Orders over 5000 units require negotiation.

Q4: What about product certifications and after-sales support?

A4: We hold international certifications including CE, RoHS, and FCC. We offer a one-year product warranty and lifetime online technical support. Our products are sold to over 1,000 business partners in more than 80 countries, including the USA, Canada, Mexico, Korea, Brazil, Peru, Poland, UK, Italy, Spain, Japan, and more, where they enjoy an excellent reputation.

Q5: Do you offer discounts?

A5: Yes, we can provide discounts based on your order quantity.

If interested, please contact our sales team. We'll offer you the lowest possible discount.

Q6: What are your shipping methods?

A6: We partner with international couriers like DHL, UPS, FedEx, TNT, and EMS to ensure customers receive their goods as quickly as possible.

Q7: What are your payment terms?

A7: We accept various payment methods including wire transfer, letter of credit, Western Union, Alipay, PayPal, online banking, VISA, and escrow.

Q8: Are technical specifications available?

A8: Yes, each product comes with detailed specifications. You can easily operate our cameras by reviewing these specs. We also provide complimentary product images and videos for your website sales.